Last updated: 27 April 2026
1. Introduction
Welcome to London & Surrey Metals Collections (“we”, “our”, “us”).
We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website:
https://londonandsurreymetalscollections.com/
2. Information We Collect
We may collect and process the following data:
Personal Information
Name
Email address
Phone number
Address (if provided for collection services)
Any information you submit via contact forms or email
Technical Data
IP address
Browser type and version
Device type
Pages visited and time spent on the website
3. How We Use Your Information
We use your information to:
Respond to enquiries and provide quotes
Arrange and deliver metal collection services
Communicate with you about your request
Improve our website and services
Comply with legal obligations
We will only use your personal data where we have a lawful basis to do so, such as your consent or legitimate business interest.
4. Sharing Your Information
We do not sell or rent your personal data.
We may share your information with:
Service providers (e.g. website hosting or email providers)
Legal or regulatory authorities if required by law
Any third parties are required to keep your data secure and only use it for specified purposes.
5. Data Storage & Security
We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We will only keep your personal data for as long as necessary to:
Fulfil the purposes we collected it for
Comply with legal, accounting, or reporting requirements
7. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Request restriction of processing
Request data transfer
Withdraw consent at any time
To exercise any of these rights, please contact us using the details below.
8. Cookies
Our website may use cookies to improve user experience and analyse website traffic.
Cookies are small files stored on your device that help websites function effectively and understand user behaviour.
You can control or disable cookies through your browser settings.
9. Third-Party Links
Our website may contain links to other websites.
We are not responsible for the privacy practices of those external sites, and we encourage you to read their privacy policies.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
London & Surrey Metals Collections
Email: londonsurreymetals@icloud.com
Phone: +44 7941 844619
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.